How do I reserve a museum pass?
Adult members, 18 or over, can reserve a pass online up to 90-days in advance. Only one (1) reservation per pass is allowed at a time.
What does a pass entitle me to?
Each pass is different, as each museum reserves the right to determine the rules and regulations governing usage. When reserving a museum, choose Learn More under the name of the museum to get detailed information for each pass. Note: Unexpected museum closings do occur, as well as special events that may affect museum hours. Please confirm that the museum is open prior to your visit. Connetquot Public Library assumes no responsibility of any kind arising out of the reservation or use of musem passes or any parking accomodations.
Can passes be renewed?
Passes may not be renewed.
Can I view my upcoming reservations?
Yes. You may view your reservations by entering your card number and choosing Look Up.
For Print on Demand Passes:
How long is a Print on Demand pass valid for?
Print on Demand passes are available for one (1) day. You must reserve these passes for the day you wish to visit the mueum.
How do access my Print on Demand pass?
After you complete your reservation, you will be provided with a link to print your pass on your confirmation page and via email. Also, you may view your reservations by entering your card number and choosing Look Up. Next to your reservation, you may choose the Print button.
For Pickup/Return Passes:
How long can I keep the pass?
The loan period for the Pickup/Return pass is three (3) days. If the library is closed, the pass will be due the next day the library is open. This due date will be indicated once the reservation is complete and on the date due slip given to you at checkout. It is recommended that you reserve a pass for the day before you wish to visit the museum. For example, if you wish to visit a museum on Tuesday, August 9th, we recommend that you reserve the pass for Monday, August 8th. This would allow you the time to pickup the pass at the library on Monday, visit the museum on Tuesday and return the pass by Wednesday
What if I return the pass late or lose the pass?
A $20.00 fine will be charged for each day the pass is late. A $100.00 fee will be charged to pass is lost. If a lost pass is returned, the replacement cost will not be refunded.
Where do I pick up and return the pass?
Passes must be picked up and returned to the Circulation Desk at the Connetquot Public Library. Each returned pass will receive a confirmation receipt. Do not leave the pass in the book return or on a counter.
How do I cancel my reservation?
You may view your reservations by entering your card number and choosing Look Up. Next to your reservation, you may choose the red Cancel button. As a courtesy to others, please cancel any reservation you will not be using as soon as possible.