Frequently Asked Questions

How do I become a member of the library and get a card?

If you live in the Connetquot Central District, or own property or a business here, then you can become a member! Check out the requirements for acquiring library membership.

I want the library to purchase an item. Can I suggest it?

Yes! We welcome all suggestions for new items from our members. Just fill out our Suggest a Title form, located on the main catalog page. If the item you suggest is acquired by the library, it will automatically be placed on hold for you.

I prefer electronic books to print books. Do you offer those?

Yes! Through a partnership with other Suffolk County public libraries, we provide an extensive collection of electronic books, audiobooks, and magazines available to download to your device. Check out all of digital services and instructions to get started.

Another library has an item I want. Can I request it?

Yes! You may call, email, or stop in and speak with a librarian to request an item from another library. Can't wait? Ask a librarian if the item is available for you to pick up directly.

How can I browse new releases online or in person?

The library catalog features listings of all our latest and greatest items added to the collection. During your visit, you can browse the new Adult book and audiobook, in addition to all new videos (DVD and Blu-Ray).

How can I view my library account online?

From either the library website or catalog, choose My Account and enter your 14-digit library membership number located on the back of your library card. You will be able to view all physical and digital holds, checkouts, fines, outstanding bills, and checkout history (if enabled). You will not see any museum pass reservations, as these reside on a separate system.

I want to book a museum pass. How does it work?

A museum pass allows free general admission to some of the New York area’s most popular institutions. These physical passes are reserved for specific dates and checked out for 4 days. For more information, or to get started, visit our Museum Pass page.

How does program registration work?

Four times a year, the library accepts applications for program registration for Adult and Children's programming. You must have a Connetquot Public Library membership in good standing to submit an application.

You will select the program(s) you wish to attend in order of preference. After the registration period ends, all submissions will be processed based on order of preference and time. A letter will be mailed to your home notifying you of programs for which you are registered and those for which you are on a waiting list.

After the registration period ends, all programs will be available on a first-come, first-served basis.

Can I submit my program registration application online?

Yes! You will be able to submit your program registration application online when a registration period begins. These applications will be processed along with all paper applications received in person.

Can anyone attend an unregistered program?

Most unregistered programs have no restrictions on who can attend; however, certain unregistered programs with limited space require a Connetquot Public Library membership. Please refer the Quarterly Newsletter for more information.

I need help! Can I book an appointment with a librarian?

Absolutely! Our librarians are always eager to help. To make an appointment for anything from family history to computer help, contact us today by phone, text message, email or in person.

How can I access reference databases to do some research on my own?

Our extensive collection of reference databases are available 24/7 for all of your research needs. If you want to access these resources from home, all you will need is your library account number found on the back of your card. If you need any help getting started, let us know. Start researching today! Some databases are available for in-library use only.

I file my taxes on paper. Do you have forms?

Yes! We offer the most popular forms on display and will print additional forms as needed. While our librarians cannot advise you as to which forms to use, we are able retrieve most federal or state forms you may need.

I have kids. Help!

Our Children's department provides a wide array of services and activities for children of all ages! Storytimes, crafts, playdates, movies, and book discussions are just the beginning. Bring your kids to our spacious Picture Book Play Area, complete with toys, games, and iPads for kids and comfortable seating for parents. Adult supervision required.

What does the library offer for my teenager?

In addition to programming designed specifically for teens, our Teen Advisory Board provides countless community service opportunities.

Can I fax something at the library?

Yes! The library has a self-service fax machine located in our Copy, Scan & Fax Center behind the front Circulation Desk. We can even receive any incoming faxes at no extra charge. Learn more about faxing and fees.

How can I connect to the wireless?

Look for our wireless network called LIBRARY. After joining, agree to our terms & conditions to connect. If the agreement page does not appear, open any web browser and attempt to visit any address.

How can I submit an employment appplication?

You can submit an employment application via email, fax, or in person.

How can I request use of the community room?

If you live in the Connetquot Central School District, you can submit an application to request use of the community room via email, fax, or in person. Note: Times are limited as library-sponsored programs and activities shall have precedence in assignment of the Community Room.

Can I print something? In color?

Yes! All computers have the ability to send black & white prints to a self-service print release station. You can also send color prints to our Xerox color printer and retrieve your pages at the Adult or Children's Services Desks. Learn more about printing and fees.

Is it easy to scan and email a document?

Yes! We have one scan station located in our Copy, Scan & Fax Center behind the front Circulation Desk and another near the Adult Services Desk. Just use the easy-to-follow on-screen prompts to scan and email your document to anyone. Learn more about scanning at the library.

Can I pay my fines or other bills online?

Yes! After logging into your account, you will be able to submit payment online for any outstanding fines or bills totalling more than $5.00. These secure credit card transactions are processed via PayPal.

What form of payments do you accept?

We accept cash, check (made out to the Connetquot Public Library), and credit card for transactions more than $5.00.